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Payment & Shipping Policy

At Tarin Arts, we aim to provide a seamless and secure shopping experience for our customers. Please review our Payment & Shipping Policy to understand how we handle orders, payments, and deliveries.

1. Payment Methods

We offer multiple payment options for your convenience:

  • Credit/Debit Cards (Visa, MasterCard, American Express, etc.)
  • PayPal
  • Bank Transfers

All payments are processed securely, and we use encryption to protect your personal and financial information.

2. Order Processing

  • Orders are processed once payment has been confirmed.
  • After placing an order, you will receive an order confirmation email.
  • If there is an issue with your order (e.g., an item is out of stock), we will notify you via email and suggest an alternative or a refund.

3. Shipping & Delivery

We offer both domestic and international shipping to ensure that your handcrafted products reach you no matter where you are located.

Domestic Shipping (India):

  • Shipping time: 5-7 business days
  • Delivery charges: Vary based on location; free shipping on orders over a certain amount.

International Shipping:

  • We ship worldwide, including the US, UK, UAE, Canada, Germany, France, and more.
  • Shipping time: 7-14 business days (depends on the destination).
  • Delivery charges: Calculated at checkout based on weight, size, and location.

Note: Customers are responsible for any customs duties or import taxes that may apply to international shipments.

4. Shipping Partners

We partner with trusted carriers to ensure timely and secure delivery:

  • India: Delhivery, BlueDart, DTDC, India Post
  • International: FedEx, DHL, UPS

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email to monitor the progress of your delivery. You can track your package using the tracking information on the carrier’s website.

6. Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not happy, please refer to our Return & Exchange Policy for instructions on how to return or exchange an item.

  • Returns are accepted within 14 days of delivery.
  • Items must be in original condition, unused, and in their original packaging.
  • Some products may be exempt from returns for hygiene reasons (e.g., earrings, personal items).

7. Damaged or Incorrect Items

In the event that you receive a damaged or incorrect item, please contact us immediately. We will resolve the issue by either offering a replacement or issuing a refund. Kindly send us a photo of the damaged product within 7 days of delivery.

8. Order Cancellations

You can cancel your order before it has been shipped. To cancel, please contact us immediately at [email address]. Once the order has been shipped, cancellation is not possible.

9. Customer Support

If you have any questions regarding our payment or shipping policy, feel free to reach out to our customer support team:

By placing an order with Tarin Arts, you agree to the terms outlined in this Payment & Shipping Policy. We are committed to delivering high-quality products and ensuring that your shopping experience with us is smooth and hassle-free.